Refund and returns policy

Thank you for shopping at Gabriel Bonita. We strive to ensure you are completely satisfied with your purchase. If, for any reason, you are not satisfied, our refund and return policy is outlined below.

1. Returns

  • You have 30 days from the date you received your item to request a return.
  • To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.
  • To initiate a return, please contact us at contact@flexidrinkk.com with your order details and reason for the return.

2. Refunds

  • Once we receive and inspect your returned item, we will notify you of the status of your refund.
  • If approved, your refund will be processed within 5-7 business days, and a credit will automatically be applied to your original payment method.
  • Please note that shipping costs are non-refundable. If you receive a refund, the original cost of shipping will be deducted from your refund.

3. Exchanges

  • We only replace items if they are defective or damaged. If you need an exchange for the same item, contact us at contact@flexidrinkk.com.
  • Items must be returned in their original condition to qualify for an exchange.

4. Non-Returnable Items

  • Certain items are not eligible for return, including sale items, gift cards, and items that are personalized.

5. Shipping Costs

  • Customers are responsible for paying the shipping costs for returning items. Shipping costs are non-refundable.
  • We recommend using a trackable shipping service or purchasing shipping insurance for items of high value, as we cannot guarantee receipt of returned items.

6. Late or Missing Refunds

  • If you haven’t received your refund after the stated processing time, first check your bank account or contact your credit card company, as processing times may vary.
  • If you’ve done all of this and still have not received your refund, please contact us at contact@flexidrinkk.com.

7. Contact Us
If you have any questions about our Refund and Return Policy, please feel free to contact us: